We promise to do our best with every custom item. The end product may differ from the vision in your mind. Communication is key, please express any requests in the notes section of your orders. There are no exchanges or returns with custom items.
NB: Embroidery hoop marks are a normal part of production. Whilst we endeavour to remove them, please note they come out in the first wash.
Everything was perfect. Colbee was very responsive to my questions on Instagram DMs, the packaging was so cute with the Elton approved sticker, and the product itself was great too. Absolutely nothing that I could fault about any part of the process or product. I love seeing Colbee's instagram stories etc about the business too. I will definitely order from Sweater Club Aus again.